Concierge

The Hotel Wales welcomes you to our hotel, and warmly wishes you a pleasant stay New York City. We pride ourselves on assuring you that we can exceed the expectations of each of our discerning guests.

We welcome the opportunity to provide specific requests that you may have for your stay. Please feel free to contact us through our General Information Request form or by telephone at 1-866-925-3746. Our goal is to make your stay in NYC a pleasurable one, so please feel free to let us know of any additional information or preferences.

Does the Hotel Wales offer Long Term Stay options?
Yes. The Hotel Wales is the perfect spot for guests needing long term accommodations. Whether it is for relocation, renovations to your home or long term business needs, our spacious accommodations will make your feel right at home. Many of our suites are equipped with kitchens and dining areas. Please contact our sales team directly at 212-876-6000 for details.

Can I bring my pet?
Yes, the Hotel Wales welcomes you and your domestic pet. Please indicate the type of animal traveling with you, as well as the size of your pet. If you have any last-minute pet needs there are several terrific pet shops nearby. You will also find that New York is a very pet friendly city, with many shops and restaurants making water and treats readily available. Of course, you and your pet can enjoy nearby Central Park together.

What parking options are available at the hotel?
Valet parking is available at the hotel for an additional charge with in/out service. There are also independent garages close by.

Do you offer valet/laundry services?
Yes, laundry and dry cleaning services are provided on the premises. We offer fast and professional service to ensure your garments are well cared for.

Is the hotel wheelchair accessible?
Yes, the Hotel Wales is designed for wheelchair access and accommodation. Our spacious rooms are well appointed to offer a comfortable and convenient stay.

Is internet access available in-room?
Yes, all rooms offer wireless internet access for a nominal fee, as well as dial-up services.